{"id":13,"date":"2024-09-06T12:00:16","date_gmt":"2024-09-06T06:30:16","guid":{"rendered":"https:\/\/firmware.datacarelabs.com\/?page_id=13"},"modified":"2025-02-01T12:20:45","modified_gmt":"2025-02-01T06:50:45","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/firmware.datacarelabs.com\/?page_id=13","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p><main class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--link_color: var(--awb-color4);--awb-background-position:right top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-right:60px;--awb-padding-left:60px;--awb-padding-top-medium:120px;--awb-padding-bottom-medium:120px;--awb-padding-top-small:80px;--awb-padding-right-small:25px;--awb-padding-bottom-small:0px;--awb-padding-left-small:25px;--awb-background-color:#e0ecf0;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1600px + 2px );margin-left: calc(-2px \/ 2 );margin-right: calc(-2px \/ 2 );\"><section class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-padding-bottom:30px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1px;--awb-spacing-left-medium:1px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1px;--awb-spacing-left-small:1px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-top:20px;--awb-margin-bottom:20px;--awb-margin-top-small:40px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:48px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;letter-spacing:0px;text-transform:var(--awb-typography1-text-transform);font-size:1em;line-height:1.2em;\">Terms and Conditions<\/h1><\/div><\/div><\/section><\/div><\/main><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-padding-right:60px;--awb-padding-bottom:20px;--awb-padding-left:60px;--awb-padding-top-small:25px;--awb-padding-right-small:20px;--awb-padding-bottom-small:25px;--awb-padding-left-small:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1664px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 awb-sticky awb-sticky-medium awb-sticky-large fusion_builder_column_1_4 1_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:50px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:50px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:10px;--awb-spacing-left-small:1.92%;--awb-sticky-offset:62px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><progress class=\"fusion-scroll-progress fusion-scroll-progress-1\" max=\"100\" style=\"--awb-height:8px;--awb-border-size:0px;--awb-background-color:#efeeed;--awb-progress-color:#4350c1;--awb-border-color:#202b37;--awb-border-radius:8px 8px 8px 8px;\"><\/progress><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-div\" style=\"--awb-text-color:#202b37;--awb-margin-top:34px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:13px;\"><div class=\"fusion-title-heading title-heading-left title-heading-tag\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:400;margin:0;letter-spacing:1px;text-transform:uppercase;font-size:1em;line-height:1.5em;\">Table of contents<\/div><\/div><div class=\"awb-toc-el awb-toc-el--1 awb-toc-el--default-list-type\" data-awb-toc-id=\"1\" data-awb-toc-options=\"{&quot;allowed_heading_tags&quot;:{&quot;h2&quot;:0,&quot;h3&quot;:1,&quot;h4&quot;:2},&quot;ignore_headings&quot;:&quot;&quot;,&quot;ignore_headings_words&quot;:&quot;&quot;,&quot;enable_cache&quot;:&quot;yes&quot;,&quot;highlight_current_heading&quot;:&quot;yes&quot;,&quot;hide_hidden_titles&quot;:&quot;yes&quot;,&quot;limit_container&quot;:&quot;page_content&quot;,&quot;select_custom_headings&quot;:&quot;&quot;,&quot;icon&quot;:&quot;fa-flag fas&quot;,&quot;counter_type&quot;:&quot;li_default&quot;}\" style=\"--awb-item-font-size:18px;--awb-item-line-height:1.4em;--awb-item-letter-spacing:0.02em;--awb-item-text-transform:var(--awb-typography3-text-transform);--awb-item-color:var(--awb-color8);--awb-item-color-hover:var(--awb-color8);--awb-item-bg-color-hover:var(--awb-color5);--awb-counter-color:#4d6385;--awb-hover-counter-color:var(--awb-color8);--awb-item-highlighted-bg-color:#4350c1;--awb-item-hover-highlighted-bg-color:#4350c1;--awb-item-highlighted-color:var(--awb-color1);--awb-item-hover-highlighted-color:#ffffff;--awb-highlighted-counter-color:var(--awb-color1);--awb-highlighted-hover-counter-color:#202b37;--awb-item-padding-top:10px;--awb-item-padding-right:12px;--awb-item-padding-bottom:10px;--awb-item-padding-left:12px;--awb-item-radius-top-left:24px;--awb-item-radius-top-right:24px;--awb-item-radius-bottom-right:24px;--awb-item-radius-bottom-left:24px;--awb-item-font-family:&quot;Roboto&quot;;--awb-item-font-style:normal;--awb-item-font-weight:500;--awb-item-overflow:hidden;--awb-item-white-space:nowrap;--awb-item-text-overflow:ellipsis;\"><div class=\"awb-toc-el__content\"><ul class=\"awb-toc-el__list awb-toc-el__list--0\"><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Contract\">Contract<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Service_Evaluation_and_Quotation\">Service Evaluation and Quotation<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Authorization\">Authorization<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Acknowledgment_of_Existing_Conditions\">Acknowledgment of Existing Conditions<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Authorization_of_Recovery\">Authorization of Recovery<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Data_Verification\">Data Verification<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Confidentiality\">Confidentiality<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Customer_Rights\">Customer Rights<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Limitation_of_Liability\">Limitation of Liability<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Payment_Terms\">Payment Terms<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Warranty\">Warranty<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Expected_Time_Frame\">Expected Time Frame<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Firmware_Database\">Firmware Database<\/a><\/li><li class=\"awb-toc-el__list-item\"><a class=\"awb-toc-el__item-anchor\" href=\"#toc_Disclaimer\">Disclaimer<\/a><\/li><\/ul><\/div><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:0px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#efeeed;border-color:#efeeed;border-top-width:1px;\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-padding-top:50px;--awb-padding-right:80px;--awb-padding-bottom:50px;--awb-padding-left:50px;--awb-padding-right-small:0px;--awb-padding-left-small:0px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:0px 20px 20px 0px;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Contract<\/h2><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>These Terms and Conditions constitute a binding contract between DataCare Labs and the client for data recovery services. By submitting storage media or devices to the Company for data recovery, the Client acknowledges and agrees to these terms.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Service Evaluation and Quotation<\/h2><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Upon receipt of the Client\u2019s storage media, the Company will perform an initial evaluation to determine the extent of data loss and the likelihood of successful recovery.<br \/>\nThe Company will provide a quotation outlining the estimated cost for data recovery. This quotation may be delivered in writing, electronically, or verbally\u200b.<br \/>\nThe Client\u2019s approval is required before the recovery process is carried out. No charges will be incurred without the Client\u2019s consent\u200b<\/p>\n<\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Authorization<\/h2><\/div><div class=\"fusion-text fusion-text-3\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>The Client authorizes DataCare Labs to evaluate the media and provide an estimate of recovery costs. The evaluation is free of charge, and the Client\u2019s approval is required before proceeding with the recovery process\u200b.<br \/>\nThe Client authorizes DataCare Labs to open and work on the media\/data provided at their own risk.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Acknowledgment of Existing Conditions<\/h2><\/div><div class=\"fusion-text fusion-text-4\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>The Client acknowledges that the data storage devices or equipment may have pre-existing damage or other problems. DataCare Labs cannot assume responsibility for such damage or further problems arising from it\u200b.<br \/>\nThe Client understands that data recovery efforts may not result in complete recovery of the data.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Authorization of Recovery<\/h2><\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>DataCare Labs will inform the Client of the evaluation results and the estimated cost for recovery. The recovery process will only begin after receiving the Client\u2019s confirmation\u200b<\/p>\n<\/div><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Data Verification<\/h2><\/div><div class=\"fusion-text fusion-text-6\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>DataCare Labs offers data verification services. It is the Client\u2019s responsibility to check and confirm the recovered data before handover\u200b.<br \/>\nDataCare Labs does not take responsibility for any complaints regarding damaged or missing files once the Client has confirmed the data verification.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Confidentiality<\/h2><\/div><div class=\"fusion-text fusion-text-7\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>DataCare Labs agrees to use the information contained in the media or device only for evaluation, testing, and recovery purposes. A strict confidentiality policy is followed by authorized representatives and employees\u200b.<br \/>\nRecovered data will be retained for 10 days after data recovery for verification purposes, after which it will be securely deleted. In case the client requests the deletion of data before the standard time, it shall be securely deleted within 2 days which will require a written communication from the client.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Customer Rights<\/h2><\/div><div class=\"fusion-text fusion-text-8\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>The Client assures that the data on the device is legal and that they possess full ownership of the data\/device or are authorized to act on behalf of the owner\u200b.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Limitation of Liability<\/h2><\/div><div class=\"fusion-text fusion-text-9\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>DataCare Labs does not guarantee the recovery of any specific percentage or part of the data\u200b.<br \/>\nDataCare Labs is not liable for any damage to the device or data during the recovery process, including any pre-existing or further damage arising from the recovery efforts.<br \/>\nDataCare Labs will not be liable for any damages, theft, loss, or damage caused by any third-party shipping or courier service hired by DataCare Labs or the clients.<br \/>\nDataCare Labs will not be liable for any loss or damage due to natural disasters at the DataCare Labs recovery facility.<br \/>\nDataCare Labs will not be liable for the appearance, condition, or loss of the data\/device and its functional state (whether functional or non-functional) before or after receiving the same.<br \/>\nDataCare Labs is not liable for the recovery of data from scratched platters.<br \/>\nDataCare Labs, its employees, and affiliates may transport client media\/equipment\/data to, from, and between their facilities, exercising reasonable care during transportation.<br \/>\nDataCare Labs will retain possession of the data\/media\/device for a period of seven (7) days after delivery to the client. After this period, the property may be discarded, and DataCare Labs will not have any liability for the discarded property or media.<br \/>\nClients must provide new blank media for copying the recovered data. If the client provides their own device with data, DataCare Labs will not be liable or responsible for any future loss or inconvenience caused due to data loss.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Payment Terms<\/h2><\/div><div class=\"fusion-text fusion-text-10\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>The Client shall pay the full amount agreed upon in the quotation. DataCare Labs will not release the recovered data until full payment has been received.<br \/>\nIf DataCare Labs is unable to recover any data, no charges will be applied, except for specific fees related to RAID jobs, high-end jobs, and parts used.<br \/>\nThe Client is responsible for all shipping costs, customs duties, and taxes.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Warranty<\/h2><\/div><div class=\"fusion-text fusion-text-11\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>The Client is responsible for obtaining authorization from the manufacturer to open and work on the device. DataCare Labs does not guarantee any manufacturer&#8217;s warranty\u200b<\/p>\n<\/div><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Expected Time Frame<\/h2><\/div><div class=\"fusion-text fusion-text-12\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>DataCare Labs will provide an estimated time frame for data recovery, which may be extended depending on case criticality and resource availability\u200b.<br \/>\nLogical data recovery may take 1-15 days, firmware failure may take 1-15 days, and hardware failure may take 1-30 days.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Firmware Database<\/h2><\/div><div class=\"fusion-text fusion-text-13\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>The firmware stored on the Company\u2019s website is intended strictly for data recovery purposes and should not be used for general public use. DataCare Labs will not be liable for any damage resulting from the misuse of these firmware files<\/p>\n<\/div><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:32px;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;\">Disclaimer<\/h2><\/div><div class=\"fusion-text fusion-text-14\" style=\"--awb-font-size:16px;--awb-text-color:var(--awb-color4);--awb-text-font-family:&quot;Roboto&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>By submitting media for recovery, the Client agrees to these terms and conditions. DataCare Labs reserves the right to modify these terms at any time without prior notice\u200b.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.9 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Terms and Conditions | HDD Firmware Downloads | DataCare Labs<\/title>\n<meta name=\"description\" content=\"Unlock data recovery success with our FREE, extensive hard disk firmware. Download firmware for various HDD models and get your data back.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/firmware.datacarelabs.com\/?page_id=13\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions\" \/>\n<meta property=\"og:description\" content=\"Unlock data recovery success with our FREE, extensive hard disk firmware. Download firmware for various HDD models and get your data back.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/firmware.datacarelabs.com\/?page_id=13\" \/>\n<meta property=\"og:site_name\" content=\"HDD Firmware Downloads\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/datacarelabs\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-01T06:50:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/firmware.datacarelabs.com\/wp-content\/uploads\/2024\/09\/DataCare-Labs-HDD-Firmware-Downloads.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"360\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@datacarelabs\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/?page_id=13\",\"url\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/?page_id=13\",\"name\":\"Terms and Conditions | HDD Firmware Downloads | DataCare Labs\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/#website\"},\"datePublished\":\"2024-09-06T06:30:16+00:00\",\"dateModified\":\"2025-02-01T06:50:45+00:00\",\"description\":\"Unlock data recovery success with our FREE, extensive hard disk firmware. Download firmware for various HDD models and get your data back.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/?page_id=13#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/firmware.datacarelabs.com\\\/?page_id=13\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/?page_id=13#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/#website\",\"url\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/\",\"name\":\"HDD Firmware Downloads\",\"description\":\"Boost Performance &amp; Ensure Stability\",\"publisher\":{\"@id\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/#organization\"},\"alternateName\":\"DataCare Labs\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/#organization\",\"name\":\"DataCare Labs\",\"url\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/DataCare-Labs-Logo-Square.jpg\",\"contentUrl\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/DataCare-Labs-Logo-Square.jpg\",\"width\":696,\"height\":696,\"caption\":\"DataCare Labs\"},\"image\":{\"@id\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/datacarelabs\\\/\",\"https:\\\/\\\/x.com\\\/datacarelabs\",\"https:\\\/\\\/www.instagram.com\\\/datacarelabs\",\"http:\\\/\\\/www.youtube.com\\\/@DataCareLabs\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/datacarelabs\"],\"publishingPrinciples\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/?page_id=3\",\"correctionsPolicy\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/?page_id=3\",\"ethicsPolicy\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/?page_id=3\",\"diversityPolicy\":\"https:\\\/\\\/firmware.datacarelabs.com\\\/?page_id=3\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Terms and Conditions | HDD Firmware Downloads | DataCare Labs","description":"Unlock data recovery success with our FREE, extensive hard disk firmware. Download firmware for various HDD models and get your data back.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/firmware.datacarelabs.com\/?page_id=13","og_locale":"en_US","og_type":"article","og_title":"Terms and Conditions","og_description":"Unlock data recovery success with our FREE, extensive hard disk firmware. Download firmware for various HDD models and get your data back.","og_url":"https:\/\/firmware.datacarelabs.com\/?page_id=13","og_site_name":"HDD Firmware Downloads","article_publisher":"https:\/\/www.facebook.com\/datacarelabs\/","article_modified_time":"2025-02-01T06:50:45+00:00","og_image":[{"width":640,"height":360,"url":"https:\/\/firmware.datacarelabs.com\/wp-content\/uploads\/2024\/09\/DataCare-Labs-HDD-Firmware-Downloads.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@datacarelabs","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/firmware.datacarelabs.com\/?page_id=13","url":"https:\/\/firmware.datacarelabs.com\/?page_id=13","name":"Terms and Conditions | HDD Firmware Downloads | DataCare Labs","isPartOf":{"@id":"https:\/\/firmware.datacarelabs.com\/#website"},"datePublished":"2024-09-06T06:30:16+00:00","dateModified":"2025-02-01T06:50:45+00:00","description":"Unlock data recovery success with our FREE, extensive hard disk firmware. Download firmware for various HDD models and get your data back.","breadcrumb":{"@id":"https:\/\/firmware.datacarelabs.com\/?page_id=13#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/firmware.datacarelabs.com\/?page_id=13"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/firmware.datacarelabs.com\/?page_id=13#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/firmware.datacarelabs.com\/"},{"@type":"ListItem","position":2,"name":"Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/firmware.datacarelabs.com\/#website","url":"https:\/\/firmware.datacarelabs.com\/","name":"HDD Firmware Downloads","description":"Boost Performance &amp; Ensure Stability","publisher":{"@id":"https:\/\/firmware.datacarelabs.com\/#organization"},"alternateName":"DataCare Labs","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/firmware.datacarelabs.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/firmware.datacarelabs.com\/#organization","name":"DataCare Labs","url":"https:\/\/firmware.datacarelabs.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/firmware.datacarelabs.com\/#\/schema\/logo\/image\/","url":"https:\/\/firmware.datacarelabs.com\/wp-content\/uploads\/2026\/01\/DataCare-Labs-Logo-Square.jpg","contentUrl":"https:\/\/firmware.datacarelabs.com\/wp-content\/uploads\/2026\/01\/DataCare-Labs-Logo-Square.jpg","width":696,"height":696,"caption":"DataCare Labs"},"image":{"@id":"https:\/\/firmware.datacarelabs.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/datacarelabs\/","https:\/\/x.com\/datacarelabs","https:\/\/www.instagram.com\/datacarelabs","http:\/\/www.youtube.com\/@DataCareLabs","https:\/\/www.linkedin.com\/company\/datacarelabs"],"publishingPrinciples":"https:\/\/firmware.datacarelabs.com\/?page_id=3","correctionsPolicy":"https:\/\/firmware.datacarelabs.com\/?page_id=3","ethicsPolicy":"https:\/\/firmware.datacarelabs.com\/?page_id=3","diversityPolicy":"https:\/\/firmware.datacarelabs.com\/?page_id=3"}]}},"_links":{"self":[{"href":"https:\/\/firmware.datacarelabs.com\/index.php?rest_route=\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/firmware.datacarelabs.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/firmware.datacarelabs.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/firmware.datacarelabs.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/firmware.datacarelabs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":7,"href":"https:\/\/firmware.datacarelabs.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":65,"href":"https:\/\/firmware.datacarelabs.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions\/65"}],"wp:attachment":[{"href":"https:\/\/firmware.datacarelabs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}